Businesses expect top-notch support and a speedy response to any issues that arise. However, the reality is often different. Low-skilled first responders, poor first-time resolution rates and a below-par experience from a support team who are strangers to you can lead to increased levels of frustration and valuable time lost.
With Ortus, it’s a true partnership which is reflected in our 99% customer and staff retention rate. We provide a dedicated team, who you really get to know – a familiar name you can trust. We don’t use IT jargon, just a simple and easy to understand explanation with rapid resolution and response rates. We believe that your IT shouldn’t be complicated.